Legal & Governance

Transparent policies that protect customers, vendors, technicians, and delivery partners across the Jaroorat Platform.

Platform Governance Framework

  • Customer Terms of Use: Defines usage conditions, booking responsibilities, service expectations, and dispute resolution mechanisms. Read Terms
  • Privacy Policy: Explains how personal information, booking data, and device identifiers are collected, processed, and protected. Read Privacy Policy
  • Vendor Agreement: Governs onboarding, commission structure, pricing transparency, performance standards, and dispute handling for vendors. Read Vendor Terms
  • Technician Participation Terms: Defines work allocation standards, conduct requirements, and earnings framework for independent technicians. Read Technician Terms
  • Delivery Partner Terms: Outlines logistics participation, compensation structure, and accountability standards for delivery partners. Read Delivery Partner Terms

Jaroorat operates as structured infrastructure for local commerce. These policies exist to ensure fairness, accountability, and long-term ecosystem stability.